Release Notes

Release Notes #

The following sections outline the release history of the solution and provides information on new features as they are added to the product.

Information Circle info
Documentation version - 1.97.0

Releases #

1.97.0 - January 21st, 2024 #

Features

Area Description
Dashboard / Wallboard
  • Introduction of persistent Queue Grid filters
  • Route Path Name/Number now available on the Unreturned Call Grid
Platform
  • 3CX - Log the outbound presentation number against a call (v20 only)
  • 3CX - Enabled auto update by default for Remote Collector
  • Teams - Additional fields for Teams Calls List (User) reports
  • Teams - Performance improvements when backfilling data
  • Teams - 2 Party teams calls with station and trunk should not be treated as a conference
Reporting
  • Call tagging - New screen prompt supported for Yealink & Aastra phones
  • New 'Abandoned (Parked)' field for Call List reports and filters
  • Only show first outside number in the 'Outside Number' field in non-segmented reports
  • Reporting improvements for large call volume instances
  • New 'Occupancy Rate' field for Agent Summary reports
  • New report option for 'Top X' or 'Bottom X' rows based upon sort order
  • Add call tag summary fields to the session based summary reports.
~.UcClient.~ Mobile
  • Android - Allow user to copy and paste number into the Dial pad screen
  • Android - Add contacts view
~.UcClient.~ Web Edition
  • Personal Dashboard

Fixes

Area Description
Platform
  • ~.pbx.kazoo.name.~ - Improved handling of 429 from Crossbar
  • ~.pbx.kazoo.name.~ - Handle outside number not having leading +
  • Teams - Model queues and attendants
Provisioning
  • CRM role not been removed when role removed from Kazoo user (#53217)
  • Customer scheduled termination UI dialog layout broken
~.UcClient.~ Mobile
  • Android - Logout button not working
~.UcClient.~ Web Edition
  • Pending dispositions shows calls that are "Not Answered here"
  • Mismatch between pending and notification
  • Deleting contact directory causes blank screen in Contacts view

Archive #